Account and Data Deletion
This is a translation provided for convenience; the Turkish version prevails in case of conflict. Turkish version
If you want to delete your Wovel account and your game data on the server, there are two ways. Both have the same result; doing it in the app is the fastest.
1. In the app (instant)
Wovel → Settings → Account → “Delete my account”. Once you confirm, the deletion happens immediately; the app signs you out and the game data on your device is also cleared.
2. By email
If you can't access the app, just write to thecrimelogs.contact@gmail.com from the email address linked to your account (the address you signed in with via Google or Apple). We complete your request within 30 days at the latest.
What is deleted?
- Your account: your user record and the identity linked through Google or Apple sign-in (including the record at the identity provider). If you signed in with Apple, the app's access to your Apple ID is also revoked.
- Your game history: all your daily plays (day, result, number of tries) and your streak/statistics records.
What remains?
- Your device registration becomes anonymous. So if you haven't deleted the app, you can keep playing anonymously; the record is no longer linked to your account.
- Your consent record (whether and when you gave analytics/ads consent): kept with the link to your identity removed; this record is needed for our obligation to prove that consent was obtained. It is kept for 3 years, then deleted.
- Deletion record: the “when was it deleted” information, kept as a one-way digest that cannot give back your identity, so that we can show your request was fulfilled. It is kept for 3 years, then deleted.
Data on your device
When you remove the app from your device, your local game state, your preferences and your installation ID are also deleted from the device.